Privacy policy
Effective Date: July 6, 2026
At Mercury Moving, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a moving quote, or use our moving services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
● Personal Data: Personally identifiable information, such as your name, shipping/moving addresses, billing address, email address, and telephone number, which you voluntarily give to us when you request a moving estimate or communicate with us.● Moving Details: Information regarding your upcoming move, including the size of your home, inventory list, current and destination locations, and preferred moving dates.● Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you book or pay for our services. Note: We do not store full credit card details on our servers; payments are processed securely through our payment gateway.● Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
2. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
● Generate accurate moving quotes and estimates.● Schedule, coordinate, and fulfill your moving and logistics services.● Process payments and refunds.● Send you administrative information, such as order confirmations, invoices, and updates regarding your move.● Respond to customer service requests and support needs.● Improve our website, marketing efforts, and overall service delivery.
3. SMS and Text Messaging Communications
If you provide your phone number to Mercury Moving, you agree to receive text messages (SMS) from us regarding your moving quotes, scheduling updates, reminders, and customer service inquiries.
● Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us.● Privacy of Mobile Data: Mercury Moving deeply values your communication privacy. We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Your mobile data is strictly used to facilitate the moving services you requested.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
● By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.● Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.● Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
● The right to access or update the personal information we hold about you.● The right to request that we delete your personal information.● The right to opt-out of marketing communications (emails or texts).
To exercise any of these rights, please contact us using the information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Mercury Moving LLC
● Address: 11030 Evergreen Wy APT, E209, Everett, WA 98204, United States● Phone Number: +1 (425) 588-0598● Email: moc.liamg%402202gnivomyrucreM● Website: https://mercurymoving2022.com/